Policies & Terms

Strict Cancellation Policy

This property follows a strict cancellation policy to provide maximum host protection. Guests must cancel at least 30 days before check-in to receive a full refund.

Refund Schedule

• — Full Refund (30+ days): Guests must cancel at least 30 days before check-in to receive a full refund.
• — Partial Refund (7-30 days): If a guest cancels between 7 and 30 days before check-in, the host is paid 50% for all nights.
• — No Refund (<7 days): If a guest cancels less than 7 days before check-in, the host is paid 100% for all nights.

48-Hour Grace Period

Guests may receive a full refund if they cancel within 48 hours of booking, provided the cancellation occurs at least 14 days before check-in.

Additional Rules

• — No parties or events without prior written approval
• — Quiet hours from 10:00 PM to 8:00 AM
• — Pets allowed with prior approval and additional cleaning fee
• — Outdoor areas must be secured when not supervised
• — Respect neighbors and comply with local noise ordinances
• — Report any damages or issues immediately

Booking Agreement

By making a reservation, you agree to these terms and conditions. The guest who makes the booking is responsible for all guests in the party and for ensuring all rules are followed.

Payment Terms

• — Full payment is required at time of booking
• — All payments are processed securely through Stripe
• — Rates are quoted in US Dollars (USD)
• — Additional fees may apply for extended stays or special services

Liability and Insurance

Guests acknowledge that they use the property at their own risk. We recommend purchasing travel insurance. The property owner and management company are not liable for accidents, injuries, or loss of personal belongings.

Information We Collect

We collect information necessary to process your booking and provide our services, including:

• — Name, email address, and phone number
• — Payment information (processed securely by Stripe)
• — Communication preferences and special requests
• — Usage data to improve our services

Data Security

We implement appropriate security measures to protect your personal information. Payment data is processed by Stripe and never stored on our servers. We do not sell, trade, or share your personal information with third parties except as necessary to provide our services.